Non Maximum Demand Metering Officer Ikeja

Published date: 01/08/2018
  • Location: Ikeja, Lagos, Nigeria

Ikeja Electricity Distribution Company (IKEDC) - Buoyed by a mission to redefine customer experience and be the provider of choice wherever energy is consumed, Ikeja Electricity Distribution Plc (Ikeja Electric), Nigeria's largest power distribution network powers lives and businesses with innovation and unwavering drive for excellence. The company began its new phase of growth and expansion on November 1st, 2013 following the handover of the defunct Power Holding Company of Nigeria (PHCN) to NEDC/ KEPCO Consortium under the privatization scheme of the Federal Government of Nigeria.

Job Title: Non Maximum Demand Metering Officer

Reporting To: Non Maximum Demand Metering Lead

Role Purpose ◦Will be responsible for assisting NMD metering lead in the overall management customer meters in the respective Business Units.
Responsibilities ◦Investigation of customer metering complaints assigned and providing technical comments on various investigations.
◦Resolve all technical and non-technical issues relating to the customer metering/complaint within 72 hours of escalation
◦Ensure meter installation/commissioning/maintenance targets are met
◦Overall responsibility and control for the quality of metering infrastructure supervised/assigned
◦Periodic customer meter re-certification and validation for energy accuracy
◦Daily Activity reporting
◦Ensure technical and commercial feasibility checks and customer account number authentication
◦Comply with Quality Management System / Operational Health & System requirements including objectives and applicable regulations relating to assigned jobs
◦Carrying out all other functions as designated in line with achieving the departmental objectives.
Minimum qualifications ◦This role requires a first Degree in Electrical Engineering.
◦Requires between 0 - 3 years relevant work experience.
Technical Competencies:
◦Good knowledge of NMD customer metering
◦Familiarity with the various types of electricity metering infrastructure
◦Good knowledge of the electricity supply chain value system
◦Knowledge of the electricity regulatory codes and requirements
◦Customer Orientation
◦Planning and Organizing
◦Team work
Behavioral Competencies: ◦Discipline & Integrity
◦Communication skills.
◦Attention to detail.
◦Ability to influence others
◦Good Intuitive and observatory skills
◦Good Listening and questioning skills.

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